Can you tell us a little bit about yourself?
I am currently Deputy President of the Malaysian Pharmaceutical Society, and MD of MD Pharma Sdn Bhd. I was born and raised in Bukit Mertajam. After graduating from Jit Sin High School, I completed a B. Pharm with honors at the Science University of Malaysia. My first posting was at the University Hospital. Afterwards, I moved on to the pharmacy corporate world.
What sparked your journey into pharmacy? Why an MBA?
The philosophy that began my journey is “wellness towards a healthy and fulfilling life.” My uncle, a chemist, encouraged me to enter pharmacy to help people and develop drug innovations. After years of working in hospitals and corporations, I pursued an MBA to advance my management skills and experience a different culture. With that knowledge, I helped build Malaysia’s leading dermatology brand and continue helping brands grow.
You have specialized in marketing throughout your career. What excites you about this part of the industry?
Pharmacy marketing is the last step in a long process. Research becomes practical tools and marketing helps make these tools safe and useful. Pharmacists play an important role, offering information to other healthcare professionals and the public. My own background in pharmacy helps me stay relevant. I can discuss conditions from acne to weight management with healthcare professionals. I feel great seeing people become healthy and beautiful. Patients have thanked me after their symptoms improve, which makes me feel appreciated and accomplished.
Can you enlighten us about your journey with MPS? What are the biggest lessons you’ve learned?
As an active member since 1994, I served as Treasurer, Honourable Auditor, and VP before becoming Deputy President in 2016. I also represented MPS in drafting Malaysia’s new Code of Ethics for Pharmacists in 2018.
Along this journey, some of the greatest lessons I learned are in leadership and service. Challenging myself to work well on a team and to give back has been incredibly rewarding. I believe everything that happens in the past leads a person to become who they are. One must embrace these experiences and use them to become the best possible version of themselves.
What are your plans for the future? What advice would you give to anyone who wishes to follow a similar path?
We live in a unique time where beauty, health, and wellness are beginning to overlap. People are coming to understand that beauty is more than “skin deep,” and comes from being healthy in mind, body, and spirit. My team will continue to create wellness solutions and promote the role of pharmacists in health and safety.
For those who have just begun the journey into pharmacy, I emphasize communication, teamwork, analytical skills, and creativity. Pharmacists deal with human lives, and must be professional and up-to-date. The ultimate goal of a pharmacist is to provide patients with safe and effective medicine for their illnesses and issues. Today, we are here to expand the role of pharmacists together.